Refund policy

Refund

For a refund, the order amount is returned within 30 working days using the same payment method as at the time of purchase. If the entire order is returned, the consumer only pays for the return shipping. In case of a partial return, the consumer is charged for both the outbound and return shipping.

If the refund is made in a different way, we will contact the consumer to actively approve it.

Right of Withdrawal

Roarsweden.eu applies the Distance Selling Act. This means that you as a customer have a 30-day right of withdrawal from the time the product is received, and you should send back the product within 30 days of the announced withdrawal. The product must be returned in unchanged condition and in the original packaging for a full refund; if these conditions are not met, we have the right to make a deduction due to the product's decrease in value (the customer will be informed of this).

We ask that you contact us before sending back the product. Contact us by emailing info@roarsweden.com

You only pay for the return cost if you have already returned the entire order; if the package is partially returned, you pay for both the outbound and return shipping (39 SEK + return), which is charged to you when the return is registered. As soon as we have received the item back, you will be refunded in the same way you paid.

If you choose to send back the products on your own/with your own shipping label, it must be done with the "Parcel" service, otherwise, there is a risk that the package ends up at the agent, and unfortunately, we are not able to pick up these packages.

The form above is not required for returns/withdrawal, but can be used when the consumer wants to cancel an agreement, according to the rules in the law on distance contracts and contracts outside of business premises (SFS 2005:59).

Return Address:
Roar Sweden AB
Norra Stapeltorgsgatan 5
803 20 Gävle
Sweden